Terms and Conditions

Terms and Conditions

These Terms and Conditions set out the conditions for using our website, buying goods, returning goods, intellectual property, and damage claims. This website is operated by Oakley Trade Services. You may use this website to examine product listing, buy goods, review orders, create a wishlist, explore what products are available, and to plan a purchase.

About Us

We are an experienced company in the field of bathroom sales. We are experienced in delivering, selling, and supplying bathrooms.

About You

As a customer you will be seeking the best prices, best services, and best products. We hope we can assist you in that quest.

Intellectual Property Rights

Our website uses advanced intelligent systems technologies to build product listings, make recommendations, and to feature products. This website can be used for legitimate purposes of buying a bathroom or by third parties such as search engines, which help us, but the construction of the website's digital content is the our property. It may not be copied and distributed without reference to us.

Privacy

Please see our Privacy and Cookie policies.

Communications

For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

Cancellation Rights

You may cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased (or last good, lot or piece if it relates to goods or multiple lots or pieces delivered separately).

For a refund, you must return the goods in their original product packaging. The goods must be re-saleable and that requires they were not installed, not used, and the original packaging, labels, installatioin booklets are all as they were supplied.

It is not possible to return goods when the product box has been wrapped up in brown tape, or the products were repackaged into a new product box. The product box is the box containing the product and it is not the brown box which the courier company handles.

Reporting Damages

If goods are damaged or not working, that should be reported to us promptly. For some items such as sanitaryware, baths, mirrors, the goods should be checked when they arrive or shortly afterwards. We cannot entertain a claim for damages weeks after delivery.

Damaged goods will be replaced.

Prices

We make extensive efforts to ensure the prices are all correct. If they are incorrect, your order will not be confirmed. A contract will only exist after an order is confirmed.

Contract

No contract will subsist between the Customer and the Company for the sale by it to the Customer of any product unless and until the Company accepts the Customer's order by e-mail and confirming that it has dispatched the Customer's product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to the Customer at the time the Company sends the e-mail to the Customer (whether or not the Customer receive that e-mail), or confirms by phone/letter. System generated standard e-mails are not confirmation of orders, as stock levels need checking, and also the price is checked. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England and the Customer and the Company irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, THE COMPANY IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither the Company nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site, or the goods supplied by the Company. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, l oss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, the Company does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of the Company, its affiliates, directors, employees or other representatives.